


May Scale: Flow
Wave Conference: May 23

Recreation of the LMS template for it's development.

Custom project management system built from the ground up to support collaborative energies of projects. Features dynamic timeline visualization from past meetings, automated meeting artifact creation with summaries and action items, live editing capabilities, and organization by project phases. Single CMS collection architecture circumventing Webflow's nested collection limitations with JavaScript-powered status-based color coding, urgency indicators, and project timeline visualization. Real-time webhook integration enabling front-end CMS item creation without authentication. Designed to be more engaging and supportive than existing stale project management tools. Currently evaluating React architecture as alternative to Webflow-based approach given extensive custom JavaScript requirements - considering whether Webflow serves primarily as UI generator or if full React app would provide better integration. Decision made at 58:30-1:00:00 to park further development for ~6 months and identify simpler near-term plateau that team can actually use, while maintaining existing data structures (engagements, clients, meeting artifacts, initiatives, tasks). NEW DEVELOPMENTS: James prototyping 'James Today' personal workflow tool as interim solution - combines day/week views, time tracking, project urgency sorting, daylight visualization for team time zones, and Vedic astrology context (01:41:12). Key design principles: unified temporal views, quantitative and qualitative time awareness, drag-and-drop scheduling with auto-status updates, data capture for Claude retrospective analysis. Vision evolved to include dashboard representing engagements as organism showing energetic and temporal space each project holds (01:53:30), enabling forecasting, retrospective analysis, and team visibility. Move from request-only to offer-based model where team members can proactively propose involvement (01:55:37). STRATEGIC SHIFT: May 2026 - Decision to reactivate ClickUp as interim PM system while Iris OS vision continues development. Using 'caravan during house construction' metaphor (01:01:36) - ClickUp provides functional base while learning what's essential for dream system. Iris OS vision document shared with Ashle, expanding Phase One to incorporate administrative essentials alongside foundational vision elements (35:03). Core design principle clarified: base unit should be the asset (what we're building), not the task, with tasks serving milestones that serve assets. Client-facing should be simple with important assets surfacing; internal should provide journey map with clear stages. Meeting artifacts to be defined upfront per project. James acknowledged being 'designated bottleneck' with resistance to systematizing (01:02:35), goal is moving from triage mode to system he can step away from.



Development of interconnected, reusable platform modules that can be deployed across multiple client sites. Goal is creating an ecosystem where components built for one client (assessments, directories, matching algorithms, LMS) can be rapidly deployed for others with minimal rework (21:45). More ambitiously, envisions profiles and content that travel across client platforms - so a user on Hollow Movement could bring their profile into Pro Social environment or access a course running simultaneously across multiple sites. Uses Webflow as foundation with significant custom code. Hollow Movement app serves as first proof of concept, launching at The Wave event at 01:30. Platform includes: AI-assisted profile generation with auto-generated tags and categories, global directory and map systems, holon (group/organization) profiles with wall-sharing, member-to-member messaging, assessment systems with archetype graphs, intelligent matching with compatibility analysis, sliding-scale membership payments, and planned learning management system. Community naming process proposed at 04:14 to turn naming into collaborative activation moment during launch, letting early users contribute ideas and deepening community ownership. Platform currently at temporary domain, team jokingly calling it 'Jeff' or 'Goeff'. This represents Iris's strategic direction toward productized, scalable solutions while maintaining customization for each client's mission. NEW DEVELOPMENTS: Hollow Movement identified as ideal test case for continued support pricing model with tapering structure (40:36). Similar directory system being designed for Gaia Warriors with upgrades flowing between projects. Codebase organized with replication in mind. James considering dedicating more time to platform evolution with potential for fewer outside projects. App reaching stable beta state by end of week for launch (27:44, 57:44). TESTING & COMPLIANCE: Ashle conducting cross-device and mobile testing with focus on mobile responsiveness (01:39:47). Bug discovered: phantom auto-generated purpose text appearing in profiles when field left as 'test' - needs investigation (01:42:02). GDPR compliance gap identified: need Data Processing Agreement with Anthropic and 'delete my profile' self-service option on account page (01:33:32, 01:36:10). Purpose field UX friction noted - only ~7% of people have clear purpose, proposal to add purpose assessment alongside existing assessment. API credits need top-up to restore profile generation (01:35:04).
Development of comprehensive design system for IRIS including UI/UX standards: padding and margins, color palette strategies, navigation elements, button styles, and overall style guides. Creating reusable templates and visual cohesion across all platform interfaces. Foundation for rapidly building new client projects while maintaining quality and consistency. Exploring integration with Mast Framework's advanced component system including custom props, nested components, Phosphor icon library, CSS variables, and clamp-based responsive typography with mathematical ratio scaling (1.25 min, 1.41 max based on √2).


Development of collaborative access and workflow integration for new talent partners. Includes providing Webflow site access, GitHub repository access, and n8n automation access for collaborative development. Features starter project identification with Loom instruction videos, profile editing implementation with Supabase authentication, and integration into IRIS development workflows.
Development of operational infrastructure to support Iris's transition from mission-first to sustainable business model. Includes: project costing and financial projections modeling different engagement types by hours and rates (37:28), hour tracking frameworks that provide data without surveillance burden (43:20), internal procedures and delegation structure to reduce James as bottleneck (06:47), pricing strategy review to improve profit margins while maintaining mission alignment (37:28), scenario planning for different growth paths including freelancer model, scale, nonprofit structure, and funding options (40:50). Exploration of 501(c)(3) nonprofit registration possibility to enable tax-deductible donations and grant access for open-source tools and public goods development. Led by Ashle Bailey-Gilreath who brings 15 years operations and general management experience across financial projections, project management, people management, contracts, and internal procedures primarily in nonprofit sector (13:05). Critical foundation for supporting James's personal timeline including marriage and family planning requiring greater financial stability and breathing room (34:37). NEW DEVELOPMENTS: Pricing calibration focus on tracking real project costs including hidden time costs like email, Claude iteration, and team coordination to establish accurate pricing baseline (01:05:39-01:13:00). Vision for 70% of projects priced sustainably with 30% capacity for passion/sliding-scale work. Investigation of retainer model reframed as 'continued support' structure for post-launch maintenance (29:30-40:36). Target revenue increase to $250K+ to support family planning and studio sustainability (01:28:10). HOSTING PROFITABILITY GAP: Significant discovery that current hosting/maintenance business profitability is unknown (51:54). Model originated with WordPress shared hosting allowing margin through aggregated subscriptions, but with service price increases every six months and inconsistent record updates, actual profitability unclear. Ashle to cross-reference card statements against services list, identify shared expenses (Claude plan, iStock) that should be built into estimates, update pricing and prepare Bonsai invoicing workflows. TRACKING METHODOLOGY: Ashle recommended both detailed task tracking (to validate pricing bands and create templates) AND monthly scale forecasting for capacity planning (39:50). James likely undercharges relative to actual hours - time tracking will surface gap.
Development of standardized contract and scope-of-work templates for IRIS operations. Addresses identified gaps at 1:06:00 including inconsistent client contract deployment (strong template exists but not always used) and complete absence of subcontractor contracts. Ashle offered to own contract drafting and scope-of-work creation with James on light-touch approval cycle. Includes: client contract template refinement (currently in InDesign, needs more editable format per 01:51:36), subcontractor agreement creation, scope-of-work frameworks, roles & responsibilities documentation. First deliverable is contract and scope for Ashle's own trial engagement at 1:09:50. Existing client agreement template to be shared from InDesign for Ashle's review and standardization (01:51:07).
Development of collaborative digital pattern language inspired by Christopher Alexander's architectural pattern language. Maps generative and anti-patterns across scales: ecosystem, platform, product, space, component, interaction, and micro-moment. Anti-patterns include endless scrolls, manipulative urgency, and what Alexander called 'deadness.' Framework introduced at 45:00 and discussed through 48:50. Intended to live as collaborative library rather than solo project, and should be interwoven into IRIS's internal operations and client engagements as foundational work. Currently exists in Obsidian folder to be shared with team.
Documentation and implementation of fractal action process framework drawn from Fernando Flores's action language. Process runs through stages: idea → exploration → commitment → execution → completion → integration. Emphasizes that successful projects move cleanly through portals of completion and coordination, while unsuccessful ones lose sight of the whole and either over-complete or never fully define done. Discussed at 50:10. Framework should be interwoven into IRIS's internal operations and client engagements as foundational methodology. Will inform how initiatives move through status lifecycle and how team coordinates around commitments.
Development of systems and processes to engage more team members in client work without exponentiating costs. Addresses pattern at 20:45 where clients like Hermit of Hermitage World and Tess (Gaia Warriors) are moving slowly through onboarding tasks (brand questionnaires, Airtable population) because work feels technical or overwhelming. Proposed solution: engage team members like Lauren as lower-cost technical/admin support presence for working sessions. Benefits include: freeing James from being sole point person, helping clients feel supported by team rather than individual, introducing more perspectives into client relationships, keeping portfolio hygiene and onboarding tasks moving. Also includes establishing more collaborative and cross-project check-ins internally while honoring asynchronous preferences of remote team members like Munia. NEW DEVELOPMENTS: Ashle to be copied on client communications initially to learn patterns and support invoicing/subscription follow-ups (52:38). Coordination needed with Munia on project management workflows and Figma access issues (01:15:40). Focus on offer-based engagement model where team members can proactively propose involvement and follow creative interests rather than only responding to requests (01:55:37).
Setup and configuration of internal team communication systems and access protocols. Includes: Gmail account creation for team members (Iris domain addresses for ecosystem integration per 17:47), Slack workspace setup with automation integrations for meeting summaries, proposal notifications, and team coordination (20:12), Airtable access provisioning via shared login, Google Drive access through Gmail accounts, Bonsai access for invoicing support, ClickUp access configuration. Establishes communication norms: Slack for internal team coordination, WhatsApp/email for client communication, asynchronous-first approach respecting distributed team time zones. Immediate priority: Ashle's Gmail and Slack setup for operational work. Foundation for scaling team collaboration without adding significant tool costs.
Development of comprehensive project tracking system to capture real cost data and improve forecasting accuracy. Includes: tracking spreadsheet enhancement with proposal links, total budgets, and progress estimates (01:59:22-01:59:35), hidden time cost capture for email, Claude iteration, and coordination overhead (01:05:39-01:13:00), time tracking implementation that provides data without surveillance burden (using 'three things' method and focused work sessions per 01:36:31), retrospective analysis enabling Claude-powered pattern recognition, data feeding into pricing calibration and capacity planning. Goal is establishing baseline cost data for 1-2 representative project types over next month to inform sustainable pricing strategy. Supports financial projections, team capacity visualization, and proposal accuracy. Integration points with existing Airtable CRM and potential dashboard development.
Development of structured continued support offering for post-launch client relationships. Reframes previous retainer model (Rhythm/Prism/Flow) as ongoing care and iteration support after main deliverable completion (29:30-40:36). Structure includes: tapering pricing over time (e.g., 3 months at $4K then $1K/month maintenance), building support 'tail' into projects from inception, transitioning primary point of contact to team members like Sean while preserving client relationships. Hollow Movement serves as pilot implementation - large app build requiring ongoing maintenance, iteration, and eventual handoff (40:36). Model designed to free James's time for new project onboarding while maintaining high-quality client care. Supports sustainability goal of 70% projects priced appropriately with 30% capacity for passion work. Includes development of proposal language, pricing tiers, transition protocols, and team training for taking on continued support roles.
Reactivation and configuration of ClickUp as interim project management system while Iris OS vision develops. Serves as 'caravan during house construction' (01:01:36) - functional workspace that enables learning what's essential for future dream system. Implementation includes: reactivating existing ClickUp account rather than fresh start, archiving old material as needed, configuring asset-oriented structure where tasks serve milestones that serve assets, establishing both detailed task tracking (for pricing validation and templates) and monthly scale forecasting (for capacity planning per 39:50), setting up Claude integration to enable export from Airtable directly into ClickUp, evaluating ClickUp messaging features as potential Slack replacement, and creating layouts based on team member input. Ashle to familiarize with current ClickUp features and sketch PM layout after consulting with Munia and Sean (01:11:37, 41:52). System should support client-facing simplicity with important assets surfacing while giving internal team journey maps with clear stages. Foundation for managing studio work during James's honeymoon and reducing him as bottleneck. Target completion before James leaves May 27th.
Setup and configuration of access infrastructure for Ashle and future team members to support distributed studio operations. Immediate scope includes: Gmail account creation on Iris domain for ecosystem integration (17:47), Slack workspace configuration with automation integrations for meeting summaries, proposal notifications, and team coordination (20:12), Airtable access provisioning via shared login for CRM and project data, Google Drive access through Gmail accounts for documents and assets, Bonsai access for invoicing support during James's absence and ongoing (01:21:58), ClickUp access for interim PM system. Establishes communication norms: Slack for internal team coordination, WhatsApp/email for client communication, asynchronous-first approach respecting distributed time zones. Foundation for scaling team collaboration without adding significant tool costs. Priority access setup for Ashle before James's May 27th departure, then systematic onboarding for Munia, Sean, and Yvonne. Includes documentation of access protocols and onboarding workflows for future team members.
Comprehensive analysis and remediation of hosting and maintenance services profitability gap identified at 51:54. Current state: unclear whether hosting business is profitable due to service price increases every six months and inconsistent record updates. Original model based on WordPress shared hosting with margin through aggregated subscriptions no longer matches reality. Scope includes: cross-referencing business card/debit card statements against services list in Airtable CRM to determine actual costs, identifying shared expenses that span clients (Claude $200/month plan, iStock credits, etc.) that should be built into project estimates rather than absorbed, updating hosting pricing to reflect actual costs with appropriate margin, preparing updated invoicing workflows via Bonsai, documenting services architecture for future reference, and establishing process for regular pricing review as vendor costs change. Led by Ashle with James support for technical context. Critical for understanding true studio profitability and ensuring hosting services contribute positively rather than drain resources. Connects to broader financial operations work but distinct workstream with clear deliverable.
Implementation of GDPR compliance requirements for platform work involving user data processing through AI services. Identified gap at 01:33:32 and 01:36:10: need Data Processing Agreement with Anthropic since user data flows through Claude API for profile generation, assessment analysis, and matching algorithms. Scope includes: securing DPA with Anthropic (straightforward online form), implementing self-service 'delete my profile' functionality on account pages so users can exercise right-to-be-forgotten without contacting support, reviewing data retention policies across platform implementations, documenting data processing flows for transparency, and creating privacy policy language that accurately reflects AI processing. Critical for Hollow Movement app with international users subject to GDPR, but applies to all platform work including future client implementations. Ashle to research and advise on DPA process and compliance requirements given ops background. Affects all platform modules that process user data through external AI services.
Development of near-fully-automated lower-tier website offering where Claude generates initial sites from branding questionnaires and meeting transcripts, with Munia and Sean adding custom design and Webflow builds (01:08:00-01:13:00). Vision includes: structured input collection via questionnaires, Claude analysis and site generation, automated first-draft creation, human design refinement by team, Webflow implementation. Designed to create sustainable lower-price-point offering while freeing James for higher-value work. Requires accounting for upfront automation build time, subsidized by properly-valued larger projects. Part of broader pricing strategy to establish multiple service tiers with appropriate margins. Technology stack: Claude for generation, n8n for orchestration, Airtable for data, Webflow for deployment.

Draft outline of responsibilities and role for Ashle at Iris
James to draft an initial outline of the responsibilities and role Ashle might play at Iris. Referenced at 42:28.

Share overview of current systems, tools, and active projects with Ashle
James to share an overview of current systems, tools, and active projects for Ashle's review. Referenced at 42:55.

Schedule follow-up meeting with Ashle for Wednesday or Thursday of next week
James to schedule a follow-up meeting with Ashle for mid-next week (Wednesday or Thursday). Referenced at 48:12.

Book follow-up session on James's calendar for mid-next week
Ashle to book a follow-up session on James's calendar for mid-next week. Referenced at 48:12.

Sketch out initial thoughts on role approach and early solutions after reviewing James's materials
Ashle to review materials shared by James and sketch out initial thoughts on how she'd approach the role and any early solutions. Referenced at 48:59.

Draft contract, scope of work, and articulated role description for Ashle's engagement with Iris
Ashle to draft the contract, scope of work, and articulated role description based on discussed domains of value. Referenced at 1:09:50. Covers the trial engagement terms of 10 hours/week at $70-75/hour.

Frame up roles and responsibilities document for James's review
Ashle to frame up a roles and responsibilities document outlining her domains of value at Iris for James's review. Referenced at 1:09:30.

Begin onboarding excavation by sending targeted questions to James about Iris operations
Ashle to begin onboarding excavation through targeted questions to James to deepen understanding of Iris operations. Referenced at 1:08:30.

Explore engaging Lauren for client-facing technical and admin support sessions and portfolio hygiene
Ashle to explore engaging Lauren (or similar team member) as a lower-cost technical/admin support presence for client working sessions and portfolio hygiene tasks. Referenced at 58:30. Intended to free James from being sole point person and help slow-moving clients like Hermit of Hermitage World and Tess (Gaia Warriors).

Share Obsidian folder on digital pattern language with Ashle
James to share his Obsidian folder containing work on the digital pattern language inspired by Christopher Alexander with Ashle. Referenced at 48:50.

Share action process documentation with Ashle
James to share documentation on the fractal action process framework drawn from Fernando Flores's action language (idea → exploration → commitment → execution → completion → integration) with Ashle. Referenced at 50:10.

Send Amand's profile to Ashle for art therapy and improvisational drama connection
James to send Amand's profile to Ashle for potential connection with James's wife who is moving into art therapy. Amand is a former intern doing ecological activism through improvisational drama. Referenced at 33:50.

Follow up with Hermit of Hermitage World on stalled onboarding tasks
James to follow up with Hermit of Hermitage World client who has stalled on onboarding tasks like brand questionnaires and Airtable population because the work feels technical or overwhelming. Referenced at 16:50.

Answer outstanding questions in Ashle's strategy document asynchronously
James to asynchronously answer the outstanding questions Ashle raised in her operational strategy document review. Referenced at 15:50.

Review draft contract and scope of work from Ashle and provide timely feedback
James to review the draft contract and scope of work that Ashle will prepare and provide timely feedback on a light-touch approval cycle. Referenced at 1:10:30.

Evaluate parking current Airtable PM tool development for six months and identify simpler near-term plateau
James to consider Ashle's recommendation to park current Airtable PM tool development for approximately 6 months while focusing on low-hanging fruit, and identify a simpler plateau the team can actually use day-to-day. Referenced at 1:00:00. Existing data structures for engagements, clients, meeting artifacts, initiatives, and tasks are already tracked and should not be abandoned.

Set up Ashle's Iris Gmail account and add her to Slack workspace
James to set up Ashle's Iris Gmail account and add her to the Iris Slack workspace. Gmail will grant automatic Google Drive access. Referenced at 17:47.

Share Airtable login and grant Google Drive access to Ashle via new Gmail
James to share Airtable login credentials directly with Ashle and confirm Google Drive access flows through new Iris Gmail account. Referenced at 24:16.

Share InDesign client agreement template with Ashle for review
James to share the existing InDesign client agreement template with Ashle so she can review and propose a more editable, standardized format. Referenced at 1:51:07.

Update project tracking spreadsheet with proposal links, total budgets, and progress estimates per project
James to update the project tracking spreadsheet with proposal links, total budgets, and progress estimates for each active project. Referenced at 1:59:22.

Advance Hollow Movement app to stable beta state by end of week
James to bring the Hollow Movement app to a good enough state for beta launch by end of week, allowing him to step away during upcoming travel starting the 27th. Referenced at 57:44.

Continue prototyping personal workflow tool ('James Today') with eye toward eventual team adoption
James to continue developing the 'James Today' personal workflow prototype — combining day/week views, time tracking, urgency sorting, and daylight visualization — before scaling to team. Referenced at 1:39:00.

Apply 'three things' daily focus method during high-intensity pre-travel period
James to deliberately apply the three-things daily prioritization technique during the busy period before his travel on the 27th to manage overwhelm. Referenced at 1:36:31.

Share studio context generously with Ashle as it arises during onboarding
James to proactively share studio context, background, and institutional knowledge with Ashle as it comes up naturally during their working relationship. Referenced at 1:58:37.

Observe Iris systems, take strategic notes, and co-sketch evolving project management vision with James
Ashle to observe Iris systems in use, continue asking strategic questions, and collaboratively sketch the evolving project management and dashboard vision with James. Referenced at 1:52:05.

Draft contractor agreement template using Ashle's own engagement as test case
Ashle to draft a standardized contractor agreement template, using her own engagement with Iris as the pilot test case. Referenced at 1:50:47. Related to but distinct from recQHGeKBOcRGP2A1 which covers the full contract/SOW/role description; this specifically focuses on the contractor agreement template for broader use.

Review existing client agreement template and propose more editable standardized format
Ashle to review the InDesign client agreement template James will share and propose a more editable, standardized format suitable for consistent deployment. Referenced at 1:51:36.

Support invoicing and client subscription follow-ups copied on James's communications
Ashle to be copied on James's invoicing and client subscription follow-up communications initially, to learn the process and provide support. Referenced at 52:38.

Coordinate with Munia on project management workflows and resolve Figma access issues
Ashle to coordinate with Munia (Moenja Schijven) on project management workflows and help resolve her Figma access issues. Referenced at 1:15:40.

Add 'proposal links' column to project tracking spreadsheet
Ashle to add a proposal links column to the existing project tracking spreadsheet. Referenced at 1:59:35.

Develop real cost and pricing data for one to two representative project types over next month
Ashle to begin developing real cost and pricing data for 1–2 representative Iris project types over the next month, including hidden time costs like email, Claude iteration, and team coordination. Referenced at 1:13:00.

Meet again next Wednesday to continue alignment before James's travel
Both James and Ashle to meet again next Wednesday at the same time to continue alignment before James's travel starting the 27th. Referenced at 1:48:55. Note: existing tasks recAZNCLC6yWvHv25 (James scheduling) and recrsVRuutVo8zSWF (Ashle booking) cover the scheduling mechanics; this task captures the meeting itself as a deliverable.

Reactivate ClickUp account and add Ashle as team member
James to reactivate the existing ClickUp account (archiving old material as needed) and add Ashle as a team member. Referenced at 01:10:28. ClickUp messaging features may replace Slack for internal communication.

Send outstanding invoices and copy Ashle on communications
James to send currently outstanding invoices and copy Ashle so she can learn the invoicing process and provide support during his absence. Referenced at 01:26:28.

Provide Ashle access to Bonsai for invoicing during James's absence
James to grant Ashle access to Bonsai so she can manage invoicing workflows while James is traveling and on his honeymoon. Referenced at 01:21:58.

Update hosting and maintenance pricing and cost records for profitability assessment
James to update hosting and maintenance pricing and cost records so Ashle can cross-reference against actual expenses and assess profitability. Referenced at 53:10.

Share contractor contract template and client contract with Ashle for review
James to share both the existing client contract and any contractor contract template with Ashle for review and feedback on completeness and tone. Referenced at 01:24:23.

Top up Anthropic API credits to restore Hollow Movement profile generation
James to top up Anthropic API credits so that Hollow Movement profile generation is restored and Ashle can complete cross-device and mobile testing. Referenced at 01:35:04.

Investigate and fix phantom purpose auto-generation bug in Hollow Movement user profiles
James to investigate the bug where leaving the purpose field as 'test' causes an oddly specific auto-generated mission statement to populate (e.g., about Portuguese Atlantic coast land stewardship). Source of generation is unknown. Referenced at 01:41:39 and 01:42:02.

Connect Ashle with Munia, Sean, and Yvonne for onboarding and context
James to introduce Ashle to Munia (Moenja), Sean, and Yvonne so she can coordinate with them during James's absence and gather context for PM system design. Referenced at 01:12:02.

Revise Iris OS document language around scale versus task tracking distinction
James to revise the Iris OS document to clarify that 'tracking at scales' means forecasting effort scale per engagement per month rather than avoiding task-level tracking. Referenced at 38:43.

Mock up visual prototype of the Iris OS interface
James to create a visual interface prototype of the Iris OS vision to make the concept more tangible for the team. Referenced at 01:23:10.

Schedule follow-up meeting with Ashle for Tuesday May 26th blocked for two hours
Ashle to set up the next meeting for Tuesday May 26th at the same time, blocked for two hours, to finalize all access, handoffs, and outstanding items before James leaves on the 27th. Referenced at 18:27.

Review Iris OS document and add track-changes comments expanding Phase One scope
Ashle to review the Iris OS vision document and add track-changes comments suggesting additions to expand Phase One to incorporate administrative essentials alongside James's foundational vision elements. Referenced at 23:01 and 35:03.

Familiarize with current ClickUp features and sketch interim PM layout
Ashle to familiarize herself with new ClickUp features and sketch a proposed layout for the interim PM system based on conversations with team members. Referenced at 41:52.

Reach out to Munia and Sean during James's absence to inform PM system design
Ashle to reach out to Munia and Sean while James is traveling to gather their input and context to inform the ClickUp PM system design. Referenced at 01:11:37.

Cross-reference card statements against services list to determine hosting profitability
Ashle to cross-reference business card and debit card statements against the services list to determine actual costs and assess hosting business profitability. Should also identify shared expenses (e.g., $200/month Claude plan, iStock credits) that should be built into project estimates. Referenced at 54:04.

Coordinate hosting price updates and clarify billing structure for maintenance clients
Ashle to coordinate updating hosting pricing and prepare a clarified billing structure to support invoicing workflows via Bonsai. Referenced at 49:42.

Conduct cross-device and mobile browser testing of Hollow Movement app once API credits restored
Ashle to conduct cross-device and browser testing of the Hollow Movement app with focus on mobile responsiveness once Anthropic API credits are topped up by James. Referenced at 01:39:47.

Research and advise on Data Processing Agreement with Anthropic for GDPR compliance
Ashle to research the Data Processing Agreement process with Anthropic given that user data flows through the Claude API for Hollow Movement. Form is straightforward to complete online but legally important for GDPR compliance and right-to-be-forgotten requirements. Referenced at 01:36:10.

Add new clients to Airtable CRM as they come in during James's absence
Ashle to maintain the Airtable CRM by adding new client records as leads and active projects come in while James is traveling. Referenced at 01:14:40.

Review client contract and prepare contractor contract feedback for James
Ashle to review the client contract James shares and provide feedback on completeness and tone, and review the contractor contract template. Referenced at 01:24:39.

Add delete-my-profile option to Hollow Movement account page for GDPR self-service removal
James to add a 'delete my profile' option on the Hollow Movement account page so users can self-serve profile removal rather than contacting James directly, satisfying GDPR right-to-be-forgotten requirements. Referenced at 01:33:32.

Design purpose assessment to help Hollow Movement users surface their purpose answer
James to design a purpose assessment alongside the existing assessment to help users surface their purpose rather than facing a blank prompt. Only ~7% of people have a clear sense of purpose so this is common friction in the onboarding flow. Referenced at approximately 01:44:00 during purpose field UX discussion.