Design Review
Artifact info
Title:

Website Copy & Brand Direction Workshop

Engagement:

Uncommon Partners

Client:

Uncommon Partners

Meeting Date:
January 20, 2026
Next Meeting Date:
January 7, 2026
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December 2, 2025
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Ellen Keith Shaw
Peter Wrinch
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Meeting Summary

Content Development Progress

Peter shared his process of transforming the initial Claude AI draft into human-centered copy (00:01:00). He spent about ninety minutes rewriting the homepage and about sections, working to remove the robotic tone and infuse his authentic voice. While the copy feels "good enough" to be forward-facing, he noticed areas needing refinement, particularly around the hero section and framing of his core offering.

The writing process became clearer as he progressed through the document. By the end of the about section, he questioned whether the initial framing still aligned with what had emerged. Ellen reinforced the importance of moving past perfectionism to create space for iteration and visual development, noting that seeing the copy designed will reveal what's working and where to refine.

The Accompaniment Framework

The core concept of accompaniment emerged as Peter's central differentiator during his recent week-long engagement at Mount Madonna (06:00). This orientation represents a fundamental shift from traditional consulting relationships, built on values of care and generosity rather than transactional boundaries.

What Accompaniment Looks Like in Practice

Peter described accompanying Mount Madonna through both strategic conversations and ordinary operational discussions, like whether to replace thirty-year-old hot tubs with saunas (06:45). He positioned himself as a "third stringer" in meetings, supporting the new development director Andy while being introduced as a team member rather than an external consultant.

In one memorable example, the Mount Madonna ED asked Peter to lead a grounding practice at the start of a meeting with the Santa Cruz Community Foundation, a first-time connection for the fifty-year-old organization (17:05). Peter happened to have the Bhagavad Gita in his bag and was able to step into that role naturally, demonstrating the cultural fluency and willingness to be present that defines his approach.

This accompaniment extended throughout the week. Peter joined community dinners, sometimes sitting alone and sometimes engaging in casual conversation about the 49ers. He spent weekdays working intensively with the team and took Sunday for himself to surf, maintaining clear boundaries while remaining genuinely available.

The Strategic Value of Relationship-Centered Work

Peter acknowledged his Enneagram 3 energy around forward movement while recognizing the power of being actually concerned about the relationship (23:30). His Mount Madonna contract ends May 31st and will create a significant gap in revenue, but he believes the relationship-focused approach will lead to continued engagement rather than a hard stop.

His best-case scenario is transitioning to an advisory role at roughly twenty-five percent of the current contract value, continuing the coaching for success phase that's currently underway. The strategy involved finding the right approach, hiring Andy, and now coaching him toward success through action-oriented development.

Action Over Inaction

Peter emphasized his core value of action over inaction, refusing to engage in work that doesn't focus on actually doing things (27:00). With Andy, he's been scheduling meetings and emphasizing getting reps in rather than endless preparation. This aligns with Ellen's current work with NLP Marin on dimensional mind approach, which emphasizes the critical distinction between talking about things and actually doing them.

The Mount Madonna work has produced tangible results. The new development director Andy has been leading donor meetings with Peter present as support, followed by coaching conversations about what worked and what to develop. This accompaniment through actual practice rather than theoretical training exemplifies the approach.

Hero Section Challenge

The current hero copy "With You Together" and "Uncommon Partnership in the Ordinary and Extraordinary" feels awkward and doesn't fully capture the accompaniment concept (02:52). Peter wrote this section first but questioned whether it still fit after completing the rest of the copy.

The "uncommon" language attempts to distinguish from traditional consultants and strategists while communicating availability for both strategic questions and ground-level implementation. Peter expressed discomfort with expert positioning that creates distance, wanting to convey that nothing is below him while maintaining appropriate boundaries.

Ellen noted that while the differentiation is clear to Peter because he's living it, the language needs to work harder for readers unfamiliar with his approach (10:47). The accompaniment concept is strong but may not belong in the header itself. She suggested finding punchy, clear language that emerges from the conversation rather than trying to be different for difference's sake.

The line "We're here for real change" from the values section stood out as the kind of direct, powerful statement that could work in a header (32:23). Ellen emphasized that these conversations often surface the most useful language naturally, as demonstrated by her experience with another client whose entire site copy emerged from recorded conversations about her why and values.

Visual Direction & Brand Guidelines

Ellen shared draft brand guidelines that James has been developing, showing typography explorations and initial color palette work (37:40). The team cleaned up the Enzo symbol and explored different typographic treatments for the Uncommon Partners lockup.

Typography & Logo Refinement

Two primary typographic directions emerged. The first option presented very clean, minimal letterforms. The second introduced more personality through slightly funkier details in the M's, L's, and A's while maintaining overall clarity (39:40).

Peter responded strongly to the cleaner direction, stating he's "more attracted to clear than otherwise" (46:00). He appreciated that it still maintains personality without being void of character. The re-typesetting of his original AI-generated logo felt completely appropriate, as that initial version was created through a sixty-dollar automated service.

Color Palette Development

James proposed an initial palette including slate black, two blue tones, dark forest green, moss green, brown, off-white, and accent colors (40:45). Peter responded positively to most selections, particularly the slate black, one blue option, dark forest green, moss green, brown, and off-white.

He noted he could move slightly toward the second blue but isn't drawn to pastels generally. The earth-toned palette with selective blue accents aligned well with his aesthetic preferences while maintaining the clean, clear direction established in typography.

Imagery & Photography Direction

Ellen curated imagery exploring textural, dynamic, mysterious qualities that show movement and interconnectedness (43:10). She focused on images that could be nature-adjacent without being obviously literal, avoiding heavy-handed nature photography.

Peter responded most strongly to complex, layered images showing movement and contrast. He specifically called out a cluster of three images on the lower right as particularly resonant for the reasons Ellen articulated: mysterious, showing movement, demonstrating contrast (43:50).

One image felt "too jumbled" and "too chaotic" for his taste (44:26). This feedback helped clarify the boundary between dynamic complexity and overwhelming chaos. The approved direction maintains kinetic energy and visual interest while preserving the clarity that runs through all his preferences.

Peter referenced his presentation work in Beautiful AI, where he frequently searches for "space" when selecting images (49:03). This reinforced the preference for clean, open imagery that breathes rather than cluttered compositions, even when showing dynamic or complex subjects.

Ellen noted the unusual experience of encountering obviously AI-altered images while researching, a new phenomenon in her image curation work (45:28). This awareness will inform continued imagery development as the visual language evolves.

Mount Madonna as Ideal Client Profile

Peter identified Mount Madonna as his current best-case client, providing a clear template for future partnerships (12:42). The engagement demonstrates multiple characteristics that make accompaniment possible and valuable.

The organization faces a clear, urgent problem: change or disappear within five years. This creates genuine impetus for transformation rather than nice-to-have optimization. They maintain a very welcoming culture practiced through their yogic orientation, making multiple on-ramps available for Peter to integrate into their community.

The organizational culture values relationships and doesn't maintain elitist barriers, though Peter acknowledged they certainly have their own boundaries. The fifty-year-old retreat center had never previously engaged with the Santa Cruz Community Foundation because they lacked a philanthropy staff person, representing significant untapped potential.

Peter emphasized he's truly not interested in one-off engagements (22:58). While he'll do them if they offer other benefits, he's fundamentally oriented toward seeing transformation through rather than developing strategy and walking away. This distinguishes him in a culture he sees as over-indexed on cerebral work and ideas rather than action and implementation.

The accompaniment model positions Peter to remain valuable beyond the initial contract phases. His presence during Andy's donor meetings, his participation in community life, and his genuine care for the relationship create conditions where Mount Madonna is unlikely to want to lose him even after the formal engagement concludes.

Process & Timeline Considerations

Peter is using the Mount Madonna contract end date (likely May 31st) as a motivating deadline for website completion (32:33). While he knows the website won't directly replace that revenue, he wants a home base established for his work before that transition point.

His approach to the copy document involves working through sections and marking them complete for Ellen and James to review and work with (32:23). He'll continue updating the shared document and sending notifications when new sections are ready, maintaining momentum while the visual development progresses in parallel.

Ellen suggested the homepage is typically where people struggle most, so having completed that heavy lifting is significant progress (33:33). She recommended Peter continue writing about his services without worrying about final page structure. They can extract and reorganize content once more material exists, potentially pulling some service descriptions onto the homepage or shifting elements around.

The natural next step involves Ellen drafting some hero headline and subhead options based on the accompaniment discussion. James will continue refining the brand guidelines with updated typography, refined colors incorporating Peter's feedback, and development of accent elements and background components. Ellen will also curate additional imagery in the approved direction: textural, dynamic, showing movement and interconnectedness while avoiding chaotic compositions.

Ellen expressed excitement about working in Webflow [tag="webflow"] for the first time after designing exclusively in Squarespace for previous clients (49:33). She's looking forward to seeing how they can visualize what Peter is building with the expanded capabilities available.

The team agreed to continue iterating asynchronously with Peter tagging Ellen whenever he wants feedback, while planning to reconvene next week with more developed visual materials to review together.

Action Items

Ellen

  • Draft homepage hero options (headline + subhead) based on accompaniment framework
  • Find and share services page framework for Peter's reference
  • Update brand guidelines: re-typeset logo; refine color palette per Peter's feedback; add accent and element sections; share updated version with Peter
  • Curate additional imagery in approved direction: textural, dynamic, movement, interconnectedness; avoid chaotic compositions; share expanded collection with Peter

Peter

  • Continue writing website copy sections, focusing on services and other key pages
  • Notify Ellen when document sections are updated and ready for review
Relevant Initiatives

Phase 2: Structure & Content

Priority: 
High
Size: 
L
Planning Stage
Transcript