Strategy Meeting
Artifact info
Title:

ILALI Website Management and CRM Development Discussion

Engagement:

New Landwell + ILALI Website

Client:

Innovative Learning and Living Institute

Meeting Date:
February 3, 2026
Next Meeting Date:
October 15, 2025
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James Redenbaugh
Gabi Jubran
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Meeting Summary

Website Access and Technical Issues

Gabi Jubran raised questions about accessing and editing the current ILALI website (00:59), specifically wanting to make copy edits to the one-pager and address a technical glitch where text couldn't be copied due to image overlap in the Novella section (05:22). James Redenbaugh quickly fixed the text-copying issue on the Landwell Kinship Bloom's Nolla center page (06:16).

The conversation revealed an unusual hosting setup where the site is technically a WordPress site hosting a Webflow [tag="webflow"] build, a requirement apparently stemming from Common Wheel's role as fiscal sponsor (08:00). James noted this was "the weirdest thing" he'd encountered, as none of WordPress's functionality is being utilized. This setup causes delays in updates propagating from Webflow [tag="webflow"] to WordPress, unlike the instant updates typical of native Webflow [tag="webflow"] hosting (11:32). James recommended that ILALI should own the Webflow [tag="webflow"] workspace directly and suggested working with Common Wheel to clarify whether the WordPress requirement is truly necessary (10:14).

Current ILALI Context and Happy Nonprofit

Gabi shared that both ILALI and his nonprofit HAPPY (Helping Awesome People Prosper Intentionally) are in organizational development seasons (02:33). HAPPY focuses on alternative education and social ecosystem work, currently fiscally sponsoring nine projects and organizing cultural events like Interdependence Day (03:01). The organization is turning people down due to capacity limitations, making system upgrades essential (03:38). Gabi also mentioned recent storm damage to ILALI's yurt headquarters at Landwell, which is triggering a multi-week repair and upgrade process including insulation, a new wood stove, bathroom, and entryway (01:39).

Custom CRM Development Discussion

Gabi expressed strong interest in developing a custom CRM for ILALI, noting that conventional CRM systems don't meet their needs (12:24). James demonstrated his team's current project management system, which features an Airtable [tag="airtable"] backend with a Webflow [tag="webflow"] frontend (13:26). The system automatically generates detailed meeting summaries, creates task lists that can be edited without login, and produces images based on meeting content—all triggered by a single button click using n8n [tag="n8n"] automation (14:43).

[technology="CRM System Templates"]

James emphasized that while he showed a project management system, Airtable [tag="airtable"] is powerful enough to serve as a full CRM with the flexibility to track anything needed (15:29). For ILALI's specific needs, Gabi identified three main categories: people, projects, and places, noting the complexity of tracking multiple land projects, community spaces, and the various initiatives within ILALI including Nolla, Wayfinders, Landwell, and Kinship Blooms (18:39).

Airtable Capabilities and Implementation

James walked through Airtable's [tag="airtable"] relational database capabilities, demonstrating how connections between tables work bidirectionally—linking resources to labs automatically creates corresponding connections in the labs table without duplicate data entry (24:12). He showed an example client implementation where Airtable [tag="airtable"] manages website content, including an automation that generates PDF summaries with a single button click using AI (23:45).

The recommended approach is to start with a free Airtable [tag="airtable"] account, with upgrades to a pro account ($20/month) only needed when connecting to websites and hitting API limits (25:54). James offered to provide hourly support for setup, answering questions, and eventually building custom frontend interfaces when needed (26:56). He noted the importance of understanding Airtable's [tag="airtable"] field types—particularly linked records, lookup fields, and rollup fields—which differentiate it from basic spreadsheet tools (29:13).

James also mentioned developing tools to visualize relationships similar to Kumu, with databases like Airtable [tag="airtable"] serving as the backbone (24:41). He demonstrated a 3D mapping interface with an Airtable [tag="airtable"] backend as an example of possibilities, though noted they're building a full app that will eventually move beyond Airtable [tag="airtable"] (30:14).

Hollow Movement Integration

Gabi asked about ILALI joining the Hollow Movement (30:38). James confirmed this would be valuable, explaining they're building a comprehensive app for the movement ahead of their 2027 Wave event in Portugal (30:43). The app focuses on supporting action-oriented holons and connecting networks of networks, featuring user profiles, group formation, a micro-grant system for funding, and reporting capabilities (31:51). James described it as "kind of like Hilo, but not really high level" (31:51).

Worldview Literacy Assessment Tool

Gabi inquired about creating a worldview literacy assessment (32:25). James explained that assessment development is a major component of the Hollow Movement app, where results integrate into user profiles and feed into matching algorithms for connecting people across courses and holons (32:33). The complexity and cost depend on the desired sophistication—simple 1-10 scoring on 20 questions is straightforward, while nuanced graphical outputs require more work but create more engaging experiences (33:28).

[technology="Assessment Systems"]

James outlined the development process: creating a beautiful step-by-step interface, designing automations that process responses both computationally and using AI agents [tag="claude"], and producing formatted outputs deliverable immediately, via email, or integrated into user profiles (33:43). He also described plans for the Hollow Movement to feature monthly guest assessments as an alternative to podcasts or blog posts, offering this as a potential platform for ILALI's worldview literacy work (34:58). Additionally, once sufficient data is collected, the results can be visualized in creative ways—mapping worldview literacy globally or showing individuals where they fit within the community (36:11).

Website Redesign Plans

Gabi mentioned plans for a full website rebuild launching in early spring (37:21). Significant wireframe work has been completed, though new elements are emerging, including what may be called a "folk school" as part of Nolla (37:38). The team is working through structural questions about incorporating this under the Nolla umbrella, recognizing that Nolla might eventually need its own separate website given its scale, but wanting to start with the ILALI site first before moving to the Landwell site (37:45). James emphasized the importance of planning sooner rather than later to ensure capacity in their schedule (37:36).

Pitch Deck Updates

In the shorter term, Gabi and Reiko are updating pitch decks for resource generation work (38:17). Gabi clarified the previous workflow where Reiko provided copy and content while James created imagery, noting he'll be more involved in commenting and contributing content going forward (38:40). James confirmed this process and indicated availability to support upcoming needs (38:53).

Action Items

Gabi Jubran

  • Follow up with Doran or Katie Harrigan to gain access to ILALI Webflow workspace for website content edits (08:10)
  • Coordinate with Common Wheel to clarify WordPress hosting requirements and explore streamlining to native Webflow hosting (10:14)
  • Sign up for free Airtable account and begin experimenting with setup (25:54)
  • Provide James with a brief or summary of the worldview literacy assessment vision to receive project proposal and cost estimates (39:02)
  • Continue advocating with Reiko for prioritizing worldview literacy assessment development (35:40)
  • Work with Reiko on pitch deck updates and commentary in the next day or two (37:49)
  • Finalize strategy for new ILALI website structure, particularly regarding Nolla's folk school integration (36:11)
  • Explore ILALI joining the Hollow Movement network (30:36)

James Redenbaugh

  • Monitor fixed text-copying glitch on website to ensure it resolves after WordPress propagation (05:50)
  • Provide hourly support for Airtable setup, customization, and ongoing questions as needed (25:54)
  • Create proposal for worldview literacy assessment tool development once brief is received (32:25)
  • Support pitch deck imagery and graphic design tasks as requested (37:49)
  • Coordinate capacity planning once website redesign timeline is confirmed (37:36)
  • Consider creating tutorial course for Airtable within future learning management system (27:48)
Relevant Initiatives

Website Redesign

Priority: 
Very High
Size: 
L
Creation Stage

Ecosystem Directory & CRM

Priority: 
High
Size: 
M
Planning Stage

Worldview Assessment Tool

Priority: 
Medium
Size: 
M
Planning Stage

Hollow Movement Integration

Priority: 
Medium
Size: 
S
Planning Stage
Transcript